Can I modify/cancel my order after I've placed it?
Yes, if the order is not shipped, please contact customer service within 24 hours to modify/cancel.
What if my packages are lost, damaged, or delayed?
Under our hassle-free return and exchange policy, we will resend your item once we have verified the situation.
What should I do if I don’t like the product I received?
According to our hassle-free return & exchange policy, you may choose any other product, and we will send it to you free of charge.
Which countries do you ship to?
We ship worldwide, including the USA, Canada, Australia, the EU, and many more.
How long does delivery take?
Standard shipping usually takes 10–20 business days, depending on your location, customs clearance, and weather.
When will my order be shipped?
Orders are typically shipped within 48 hours (excluding holidays). You’ll receive an email with a tracking number once your parcel is dispatched.
Will these lenses show up on very dark eyes?
Definitely! ✨ We use a special Sandwich Technology that layers the pigments between two clear lens layers. This allows the colors to be vibrant and high-opacity, ensuring a stunning transformation even on the darkest eyes.
Are they safe and comfortable for my eyes?
Your safety is our #1 priority. Thanks to our Sandwich Technology, the color pigments never touch your eyes directly. This prevents irritation and keeps the lenses incredibly smooth and comfortable for all-day wear.
How long can I wear these lenses?
Daily disposable lenses are for single-day use only, while yearly lenses are recommended to be replaced within 6–12 months after first opening.
Do I need a prescription to order?
We offer both Plano (0.00) and prescription powers (up to -10.00). All our lenses are ethically manufactured to meet international safety standards.
